Terms of Service
Last updated: August 23, 2026 · Version 2026-08-23
These Terms of Service (“Terms”) are a binding agreement between you (an individual or the organization you represent) and Metter (“Metter,” “we,” “us,” or “our”) governing access to and use of the Metter websites, applications, APIs, and related services (collectively, the “Service”). By creating an account, checking the acceptance box at signup, accessing the Service, or publishing content through Metter, you agree to these Terms and our Privacy Policy—including Metter’s rights to suspend, delete, remove, or terminate accounts and content; the disclaimers and limitations of liability; and your obligation to indemnify and hold Metter harmless—as described below. If you do not agree, do not use the Service.
If you use the Service on behalf of an organization, you represent that you have authority to bind that organization, and “you” includes that organization.
First-party Metter text program
Metter is a product of Stakkivation LLC. First-party SMS and MMS are sent as Metter:, not as “Stakkivation:”. Message types: Metter account, trial, billing, product updates, and occasional review or product messages. This program does not include newsletters a customer organization sends to its own list. Those customer-newsletter rules are described later in these Terms.
You will not receive first-party Metter: texts unless you opt in at https://www.metter.pro/sms. This website does not advertise a public START keyword for this program. Consent is not a condition of purchase or of using the site. You must be 18 or older to opt in. Message frequency varies. Message and data rates may apply. Reply STOP to opt out. Reply HELP or email [email protected]. Full privacy details, including the mobile-information sharing rule, are on the Privacy Policy.
1. The Service
Metter provides tools to create, preview, publish, and share mobile-oriented newsletters, including related analytics, hosting of published editions, optional email and SMS / text messaging through workflows where enabled, and optional paid plans. Features, plan entitlements, and usage limits may change over time as described in Section 9. We may modify, suspend, or discontinue any part of the Service with or without notice, including for maintenance, security, legal compliance, or product evolution.
The Service is provided for business and organizational use. You are responsible for obtaining any equipment, connectivity, and third-party accounts needed to use it.
2. Eligibility and accounts
You must be at least 18 years old (or the age of majority where you live) to create an account. You must provide accurate registration information and keep it current. You are responsible for all activity under your account and for keeping credentials confidential. Notify us promptly at [email protected] if you suspect unauthorized access.
We may refuse registration, require verification, limit accounts, or decline to provide the Service at our sole discretion, including where we believe doing so is needed to protect the Service, other users, or to comply with law. An account is a limited, revocable privilege to access the Service under these Terms—not a property right or guarantee of continued access.
3. Acceptable use
You agree not to, and not to allow others to:
- Use the Service for any unlawful purpose, or in violation of these Terms or applicable law (including privacy, consumer protection, export, sanctions, and anti-spam laws).
- Publish, upload, or distribute content that is illegal, fraudulent, defamatory, harassing, hateful, pornographic where prohibited, exploitative of minors, or that infringes intellectual property, privacy, publicity, or other rights.
- Send spam, unsolicited bulk messages (email or SMS), phishing, malware, or deceptive content; or use Metter to operate or promote scams.
- Send SMS / text messages without required consent; fail to honor STOP or other opt-outs; omit required brand, HELP, or opt-out language; or violate TCPA, CTIA Messaging Principles, carrier / A2P 10DLC rules, or similar laws (see Section 8).
- Attempt to probe, scan, reverse engineer (except to the limited extent permitted by law), disrupt, overload, or gain unauthorized access to the Service, other accounts, or related systems.
- Circumvent rate limits, security controls, billing, plan limits, or access controls; or resell, lease, or provide the Service to third parties except as expressly allowed.
- Misrepresent your identity or affiliation, or impersonate any person or organization.
- Use automated means (bots, scrapers) to access the Service in a way that harms performance or violates these Terms, except for ordinary browser use or tools we expressly permit.
You are solely responsible for content your organization creates, publishes, or sends with Metter (text, images, video embeds, links, payment embeds, email and SMS copy, and similar), and for obtaining all rights and consents needed to use that content and to share or send it to readers and recipients.
4. Your content and license
You retain ownership of content you submit to the Service (“Your Content”), subject to rights held by others. To the maximum extent permitted by applicable law, you grant Metter a worldwide, non-exclusive, royalty-free, transferable, and sublicensable license to host, cache, store, reproduce, modify (for formatting, display, compression, and technical delivery), adapt, publish, publicly display, publicly perform, transmit, distribute, translate, create derivative works of (solely as needed for the Service), and otherwise use and process Your Content for the purposes described in Section 5 and the Privacy Policy—including CDN delivery of published editions, backups, support, security, analytics, product improvement, and legal compliance.
This license continues for as long as Your Content remains on the Service and for a reasonable period afterward as needed for backups, legal holds, dispute resolution, and retention required by law. Where you publish content via a public link, you also authorize Metter to make that published edition available to anyone who has the link.
Public publish links show the edition you intentionally publish. Anyone with a public link can view that edition until you unpublish or delete it. Private preview links are secret capability URLs; treat them like passwords. You are responsible for who you share links with.
We may remove or disable access to Your Content if we reasonably believe it violates these Terms, law, third-party rights, or poses a risk to the Service or others. Removal does not limit other remedies.
If you provide feedback, ideas, or suggestions about the Service (“Feedback”), you grant Metter a perpetual, irrevocable, worldwide, royalty-free license to use Feedback for any purpose without obligation to you.
5. Data use; legal authorization
By creating an account and agreeing to these Terms, you instruct and authorize Metter—to the fullest extent permitted by applicable law—to collect, access, use, store, retain, analyze, combine, transfer, disclose, and otherwise process (“Process”) the following (“Service Data”):
- Account and profile information (including name, email, organization name, roles, and authentication metadata);
- Organization, billing, subscription, and plan information (including records processed by our payment providers);
- Your Content and materials you upload or embed (including email and SMS message templates);
- Contact-list and messaging data you provide or generate through the Service (including email addresses, phone numbers, consent or attestation records, suppressions / STOP records, and delivery metadata), processed so we can send messages you instruct and honor opt-outs;
- Usage, device, diagnostic, security, and engagement data related to the Service (including analytics events described in the Privacy Policy);
- Communications you send to us (support, legal, sales); and
- Records of your acceptance of these Terms and the Privacy Policy (including version and timestamp).
You authorize us to Process Service Data for the following purposes, to the fullest extent permitted by applicable law:
- Provide, operate, maintain, host, secure, troubleshoot, and support the Service;
- Transmit email and SMS / text messages you instruct us to send, including via messaging providers and carriers, and maintain opt-out / suppression lists;
- Create backups, disaster-recovery copies, and operational logs;
- Measure usage, generate analytics, and improve, test, and develop the Service and new features (not including sale of personal data);
- Personalize experiences, communicate with you about the Service (including transactional and service-related messages), and, where permitted by law, send product updates or marketing (you may opt out of marketing where required);
- Enforce these Terms; investigate suspected violations, fraud, abuse, or security incidents; and protect Metter, users, readers, and the public;
- Comply with law, regulation, legal process, lawful government requests, and applicable industry rules;
- Establish, exercise, or defend legal claims, including litigation, arbitration, audits, regulatory inquiries, and insurance matters;
- Share Service Data with subprocessors, vendors, professional advisors (legal, accounting, insurance), and successors as described in the Privacy Policy; and
- Complete a merger, acquisition, financing, reorganization, or sale of assets, in which Service Data may be transferred as part of that transaction subject to continued confidentiality and privacy commitments where required by law.
You represent and warrant that you have all rights, notices, and consents needed for Metter to Process Service Data as described (including personal data of your members, staff, or readers that you choose to include in Your Content or account fields). You remain the controller of personal data you place in newsletters for your own readers, except where Metter acts as an independent controller of account and platform data as described in the Privacy Policy.
Aggregated and de-identified data. We may create aggregated, anonymized, or de-identified data from Service Data. To the extent permitted by law, Metter owns that data and may use and disclose it for any lawful purpose (including benchmarking, research, and product development) without restriction, provided it does not reasonably identify you or your organization.
Legal holds and retention. Notwithstanding deletion requests or account closure, we may retain and Process Service Data as long as reasonably necessary for the purposes above, including legal holds, statutes of limitation, tax and accounting rules, fraud prevention, and proof of Terms acceptance—always limited to what applicable law allows.
Nothing in these Terms requires Metter to Process data in a manner that would violate applicable privacy, consumer, or other law. Where a law grants you non-waivable rights (for example access, deletion, or opt-out rights under applicable privacy or consumer laws), those rights remain available as described in the Privacy Policy. Where you can withdraw consent, doing so may limit or end your ability to use the Service.
Details of categories, subprocessors, retention periods, and how to exercise privacy rights are in our Privacy Policy, which is incorporated into these Terms by reference. If there is a conflict about how we Process personal data, the Privacy Policy controls for that subject; these Terms control for licenses, liability, and account rules.
6. Metter intellectual property
The Service—including software, design, trademarks, logos, and documentation—is owned by Metter or its licensors and is protected by intellectual property laws. Except for the limited right to use the Service under these Terms, no rights are granted to you. You may not copy, modify, distribute, or create derivative works of our software or branding except as we expressly allow in writing.
7. Third-party services
The Service may integrate with or link to third parties (for example Stripe for billing or payment embeds, YouTube, or other embeds you choose, messaging providers such as Twilio when SMS is enabled, and infrastructure providers we use to operate hosting, auth, databases, and transactional email). Those services are governed by their own terms and privacy policies. Metter is not responsible for third-party services, and payment card data for organization billing or embedded checkout is handled by the applicable payment processor, not stored by Metter as card numbers.
8. SMS and text messaging
If you use SMS, MMS, or other text-messaging features of the Service (including workflow texts), this Section 8 applies in addition to the rest of these Terms and our Privacy Policy.
First-party Metter text program
Metter is a product of Stakkivation LLC. First-party SMS and MMS are sent as Metter:, not as “Stakkivation:”. Message types: Metter account, trial, billing, product updates, and occasional review or product messages. This program does not include newsletters a customer organization sends to its own list. Those customer-newsletter rules are described later in these Terms.
You will not receive first-party Metter: texts unless you opt in at https://www.metter.pro/sms. This website does not advertise a public START keyword for this program. Consent is not a condition of purchase or of using the site. You must be 18 or older to opt in. Message frequency varies. Message and data rates may apply. Reply STOP to opt out. Reply HELP or email [email protected]. Full privacy details, including the mobile-information sharing rule, are on the Privacy Policy.
You are the sender. You (your organization) are the initiator and sender of texts transmitted through Metter. Metter provides software and routes messages via messaging providers and wireless carriers on your instructions. You—not Metter—are responsible for program branding, message content, recipient selection, consent, frequency disclosures, and compliance with all applicable laws and industry rules, including without limitation the Telephone Consumer Protection Act (TCPA) and its implementing rules, the Telemarketing Sales Rule (where applicable), state mini-TCPA and privacy laws, CTIA Messaging Principles and Best Practices, carrier codes of conduct, and A2P 10DLC (or successor) registration and campaign requirements.
Consent and lists. Before sending any text through Metter, you represent and warrant that: (a) every recipient has given all consents required by law for the type of message you send (including prior express written consent for marketing / advertising texts where required); (b) your consent language clearly identifies your brand/organization, discloses that message and data rates may apply, describes message frequency or that frequency varies, and explains how to opt out (for example, Reply STOP); (c) consent was not obtained through deceptive means and is not a condition of purchase unless allowed by law; (d) you will not text numbers obtained from purchased, rented, or scraped lists, or reuse email-only lists for SMS without separate SMS consent; and (e) you will maintain records of consent (timestamp, source, phone number, and consent language) adequate to demonstrate compliance and will produce them to Metter, carriers, or regulators on reasonable request.
Content and opt-out. You will ensure outbound texts identify your brand/organization and include clear STOP and HELP instructions as required. You will honor opt-outs immediately, including STOP and equivalent keywords processed by Metter or your provider, and will not text a suppressed number again unless the recipient re-consents as required by law. You will not send prohibited content (including illegal, SHAFT where forbidden by carriers—sex, hate, alcohol, firearms, tobacco—or phishing, malware, or deceptive content). You are solely responsible for age-gating and for not knowingly messaging minors in violation of law.
Registration and platform rules. You will complete and keep accurate any brand, campaign, sample-message, and opt-in documentation required for A2P 10DLC or similar programs, and any in-product SMS setup checklist Metter requires. Carriers and messaging providers may filter, delay, or block messages; Metter does not guarantee delivery. Metter may suspend or terminate SMS features, require corrective action, or disable campaigns if we reasonably believe your use creates legal, carrier, reputational, or abuse risk—with or without notice.
No legal advice; no compliance warranty. Metter’s SMS setup checklists, help articles, sample consent language, and product controls are operational aids only and are not legal advice. Metter does not warrant that use of the Service will make you compliant with TCPA, CTIA, carrier, or state rules. You should obtain advice from your own counsel for your industry and use case.
Indemnity for messaging. Without limiting Section 14, you will defend, indemnify, and hold harmless the Metter Parties from claims, demands, regulatory actions, carrier penalties, class actions, damages, and expenses (including reasonable attorneys’ fees) arising out of or related to your SMS / text programs, consent practices, content, opt-out handling, A2P registration statements, or alleged TCPA / telemarketing / privacy violations.
9. Fees, plans, and taxes
Some features require a paid subscription and/or paid add-ons. Current prices, plan names, billing intervals, SMS credit allotments, email recipient allotments, seats, phone numbers, domains, branding options, and then-current entitlements are shown at purchase, on pricing pages, or in-product for convenience only. Marketing or in-product phrases such as “unlimited,” “free,” “included,” “no cap,” or similar describe the then-current allowance only, and remain subject to these Terms, acceptable use, abuse prevention, fair-use and technical limits, and the change rights in this Section 9.
SMS plans, contact capacity packs, and other add-ons may be billed separately. SMS / MMS / text packages, list/contact capacity packs, credit packs, seats, numbers, branding removal, carrier or platform pass-through charges, and related fees are included only if expressly stated for that purchase. Carrier fees, registration requirements (such as A2P 10DLC), and third-party messaging-provider charges may apply in addition to Metter fees.
Plans, prices, and entitlements are subject to change at any time, with or without notice, to the maximum extent permitted by applicable law. Plan descriptions, pricing pages, checkout screens, help articles, and marketing materials describe features, limits, and other entitlements at the time they are displayed. They are not a promise that those features, limits, or prices will remain available for the life of your subscription, any renewal term, or any period of continued payment.
To the maximum extent permitted by applicable law, we may at any time—with or without notice, and for existing subscribers as well as new customers—modify, add, remove, replace, restructure, reprice, or reclassify plans, add-ons, features, usage limits (including SMS credits, contact caps, email send or share-load ceilings, newsletter creation or storage limits, and any “unlimited” or “no cap” allowances), seats, phone numbers, custom domains, analytics, APIs, integrations, support levels, and other entitlements. By way of example only: a feature shown as free or included may later become paid, move to another plan, be restricted, or be discontinued; credit or contact allotments may decrease; prices may increase.
Signing up for, paying for, renewing, or continuing a subscription or add-on does not create a vested, perpetual, contractual, or grandfathered right to any particular feature set, usage limit, pricing, plan name, add-on, or configuration, except where required by applicable law or where Metter expressly agrees otherwise in a separate written order form signed by an authorized representative of Metter.
Where required by applicable law, we will provide notice of material changes to prices or plan entitlements (including by email to your account address or in-product notice). Unless applicable law requires otherwise, such changes may take effect upon notice or at the start of your next billing period. Your continued use of, or payment for, the Service after the effective date constitutes acceptance of the modified prices and entitlements where permitted by law. If you do not agree, your sole remedy is to cancel as described in the product or billing portal (and, where required by law, you may have additional rights).
No reliance on informal statements. Sales calls, support chats, social posts, blog articles, and screenshots do not amend these Terms or lock pricing unless confirmed in a signed order form. If there is a conflict between a pricing page and these Terms, these Terms control to the maximum extent permitted by law.
Free trial. Where we offer a free trial, you must provide a valid payment method at signup. You will not be charged for the trial period (typically 14 days) unless you remain subscribed after the trial ends. Cancel in the billing portal before the trial ends to avoid charges. Trial length, eligibility, and entitlements may change with or without notice under this Section 9.
Unless required by law or expressly stated otherwise: (a) fees are non-refundable; (b) subscriptions renew automatically until canceled; and (c) you authorize us and our payment processor to charge the payment method on file for recurring fees and applicable taxes, including the first charge when a free trial converts to a paid plan.
You may cancel as described in the product or billing portal; access to paid features generally continues through the end of the then-current paid period, subject to these Terms and any plan entitlement changes that take effect under this Section 9. You are responsible for taxes associated with your purchase, except taxes based on Metter’s net income.
We may suspend or terminate paid access for failed payments, chargebacks, fraud, or plan abuse.
10. Suspension, deletion, and termination
You may stop using the Service and request deletion of your account as described in the product (subject to any outstanding fees and lawful retention).
Metter’s right to act at any time. To the maximum extent permitted by applicable law, Metter may, at any time, for any reason or for no reason, with or without prior notice, and in its sole discretion: (a) refuse, suspend, restrict, disable, lock, deactivate, remove, delete, or terminate your account, organization, workspace, seats, credentials, API keys, or access to the Service (in whole or in part); (b) remove, unpublish, disable, or delete Your Content, published editions, share links, previews, analytics, or other materials associated with your account; (c) reclaim usernames, custom paths, or other identifiers; and/or (d) discontinue the Service or any feature. Without limiting the foregoing, examples of situations in which we may take such actions include (but are not limited to) Terms or law violations; security, fraud, abuse, spam, or reputational risk; inactivity; failed payments or chargebacks; legal process or government requests; operational or business reasons; or discontinuation of the Service.
You acknowledge and agree that Metter has no obligation to provide the Service on an ongoing basis, to maintain any particular account, content, link, or data, or to give advance warning before suspension, deletion, or termination—except where advance notice is required by applicable law. Where notice is practicable and not prohibited (for example by an emergency security need or legal process), we may attempt to notify you at the email associated with your account, but failure to notify does not limit our rights under these Terms.
Effect of suspension, deletion, or termination. Upon any suspension, deletion, or termination, your right to use the Service ends immediately (or as otherwise stated by us). To the maximum extent permitted by applicable law: (i) you are not entitled to any refund, credit, or compensation for unused subscription time, lost content, lost business, or other consequences of suspension, deletion, or termination, except where required by law or expressly offered by Metter in writing; (ii) Metter is not liable to you or any third party for such actions or their consequences; and (iii) we may delete or disable Your Content and Service Data in accordance with our retention practices and Privacy Policy, except where we must retain and Process data for legal, security, accounting, fraud-prevention, audit, or dispute-resolution reasons under Section 5.
Sections that by their nature should survive (including ownership, licenses, Section 5 authorizations to the extent retention continues, fees owed, disclaimers, limitations of liability, indemnification, release, governing law, and dispute terms) survive suspension, deletion, or termination.
11. Copyright complaints
If you believe content on the Service infringes your copyright, send a notice to [email protected] with: (i) identification of the work; (ii) the allegedly infringing material and its location; (iii) your contact information; (iv) a statement of good-faith belief that use is not authorized; (v) a statement under penalty of perjury that the notice is accurate and that you are the owner or authorized to act; and (vi) your physical or electronic signature. We may remove or disable alleged infringing material and, in appropriate circumstances, terminate repeat infringers.
12. Disclaimers
THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE MAXIMUM EXTENT PERMITTED BY LAW, METTER AND ITS AFFILIATES, LICENSORS, AND SUPPLIERS DISCLAIM ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, QUIET ENJOYMENT, ACCURACY, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, TIMELY, SECURE, OR FREE OF HARMFUL COMPONENTS; THAT DEFECTS WILL BE CORRECTED; THAT CONTENT, DATA, OR LINKS WILL BE PRESERVED WITHOUT LOSS, CORRUPTION, OR UNAUTHORIZED ACCESS; OR THAT THE SERVICE WILL MEET YOUR REQUIREMENTS OR PRODUCE ANY PARTICULAR BUSINESS RESULT.
Beta, preview, or experimental features (if any) are provided solely for evaluation, may be changed or withdrawn at any time, and are provided without any warranty of any kind. You are responsible for maintaining your own backups of important content. Analytics and metrics are estimates for your operational use and may be incomplete or delayed. Metter does not warrant that email or SMS messages will be delivered, timely, unfiltered by carriers or inbox providers, or compliant with laws applicable to your program. No advice or information obtained from Metter creates any warranty not expressly stated in these Terms.
13. Limitation of liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, METTER AND ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, LICENSORS, AND SUPPLIERS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, GOODWILL, CONTENT, BUSINESS OPPORTUNITY, OR BUSINESS INTERRUPTION, OR FOR THE COST OF SUBSTITUTE SERVICES, ARISING OUT OF OR RELATED TO THESE TERMS, THE SERVICE, OR ANY SUSPENSION, DELETION, REMOVAL, OR TERMINATION OF AN ACCOUNT OR CONTENT, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES AND EVEN IF A REMEDY FAILS OF ITS ESSENTIAL PURPOSE.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR TOTAL LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICE WILL NOT EXCEED THE GREATER OF (A) THE AMOUNTS YOU PAID TO METTER FOR THE SERVICE IN THE TWELVE (12) MONTHS BEFORE THE CLAIM AROSE, OR (B) ONE HUNDRED U.S. DOLLARS (US $100). MULTIPLE CLAIMS WILL NOT EXPAND THIS LIMIT.
Some jurisdictions do not allow certain limitations; in those cases, our liability is limited to the fullest extent permitted by law. Nothing in these Terms excludes liability that cannot be excluded under applicable law (for example, certain liabilities for fraud, willful misconduct, or personal injury where such exclusion is prohibited).
14. Indemnification; hold harmless; release
Indemnification and hold harmless. To the maximum extent permitted by applicable law, you agree to defend, indemnify, and hold harmless Metter and its affiliates, and their respective officers, directors, employees, agents, contractors, licensors, successors, and assigns (collectively, the “Metter Parties”) from and against any and all claims, demands, actions, suits, proceedings, losses, damages, liabilities, judgments, settlements, penalties, fines, costs, and expenses (including reasonable attorneys’ fees and investigation costs) arising out of or related to: (a) Your Content or any content you publish, send, or make available through the Service; (b) your access to or use of the Service (including use by anyone under your account); (c) your violation of these Terms, the Privacy Policy, or any law or regulation; (d) your infringement, misappropriation, or violation of any third-party right (including intellectual property, privacy, publicity, or contractual rights); (e) any dispute between you and your readers, members, customers, employees, or other third parties; (f) any product, service, offer, solicitation, or communication you make using the Service; or (g) your email or SMS / text messaging programs, including alleged lack of consent, failure to honor opt-outs, TCPA or state telemarketing claims, carrier or A2P penalties, CTIA or messaging platform complaints, and class or mass arbitration claims related to messages you instructed Metter to send.
Metter may assume exclusive defense and control of any matter subject to indemnification (at your expense). You will reasonably cooperate with the defense. You may not settle any claim that imposes any obligation on, or admits any fault by, a Metter Party without Metter’s prior written consent.
Release. To the maximum extent permitted by applicable law, you hereby release, waive, and discharge the Metter Parties from any and all claims, liabilities, damages, and causes of action of every kind and nature, whether known or unknown, arising out of or related to: (i) suspension, restriction, deletion, removal, or termination of your account, organization, content, links, or access; (ii) loss, corruption, or unavailability of data or content; (iii) decisions by Metter regarding eligibility, plan entitlements, moderation, or enforcement of these Terms; and (iv) acts or omissions of third parties (including readers, payment processors, and other users). If you are a California resident, you waive California Civil Code §1542 (and any similar law), which states that a general release does not extend to claims that the releasing party does not know or suspect to exist at the time of executing the release and that, if known, would have materially affected the settlement. This release does not waive claims that cannot be waived under applicable law.
15. Changes to these Terms
We may update these Terms from time to time. The “Last updated” date and version above will change when we do. Material changes may be communicated by email, in-product notice, or by posting on this page. Except where a longer period is required by law, changes take effect when posted. If you continue to use the Service after the effective date, you accept the updated Terms. If you do not agree, you must stop using the Service and may delete your account.
16. Governing law and disputes
These Terms are governed by the laws of the State of Delaware, USA, excluding its conflict-of-law rules, except where mandatory consumer protection laws of your place of residence require otherwise. Subject to those mandatory laws, you and Metter agree that courts located in Delaware will have exclusive jurisdiction over disputes arising out of these Terms or the Service, and you consent to personal jurisdiction there.
Before filing a claim, you agree to try to resolve the dispute informally by contacting [email protected]. Nothing in these Terms limits either party’s right to seek injunctive or other equitable relief for misuse of intellectual property or unauthorized access to the Service.
17. Export, sanctions, and anti-abuse
You may not use, export, or re-export the Service except as authorized by United States law and the laws of the jurisdiction in which the Service is used. You represent that you are not located in, organized under the laws of, or ordinarily resident in any country or region subject to comprehensive U.S. embargo, and that you are not a person or entity identified on any U.S. government denied-party or sanctions list. You will not use the Service for any purpose prohibited by export or sanctions laws.
18. Force majeure
Metter is not liable for any failure or delay in performing its obligations under these Terms to the extent caused by circumstances beyond its reasonable control, including acts of God, natural disaster, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, strikes, shortages of transportation, facilities, fuel, energy, labor, or materials, failure of utilities or telecommunications, or failures of third-party hosting, network, or service providers.
19. Electronic acceptance and communications
You agree that checking the acceptance box at signup (or otherwise indicating assent), creating an account, or continuing to use the Service constitutes your electronic signature and agreement to these Terms and the Privacy Policy, with the same legal effect as a handwritten signature to the extent permitted by law (including the U.S. E-SIGN Act and similar laws). We may provide notices and other communications electronically (including by email to your account address, in-product messages, or posting on the Service). You are responsible for keeping your email current.
20. General
These Terms, together with the Privacy Policy and any plan-specific or order terms we present at purchase, are the entire agreement between you and Metter regarding the Service and supersede prior agreements on the same subject. If any provision is held unenforceable, the remaining provisions remain in effect, and the unenforceable provision will be modified to the minimum extent necessary to make it enforceable. Our failure to enforce a provision is not a waiver. You may not assign these Terms without our prior written consent; we may assign them in connection with a merger, acquisition, corporate reorganization, or sale of assets, or to an affiliate. There are no third-party beneficiaries except the Metter Parties with respect to Sections 12–14. Notices to you may be sent to your account email. Headings are for convenience only. The English-language version of these Terms controls if translated. Relationship of the parties is that of independent contractors; these Terms do not create a partnership, joint venture, or employment relationship.
21. Contact
Questions about these Terms: [email protected]. Privacy questions: [email protected]. Product support: [email protected].
These Terms are designed to protect the Service under common U.S. SaaS practices. They are not a substitute for advice from a licensed attorney for your specific entity, jurisdiction, or regulated industry.